UMSN Information Technology (UMSN IT) is the local, in house IT provider for the University of Michigan School of Nursing. UMSN IT serves as the first point of contact for onsite and remote IT support for all School of Nursing faculty and staff.
Hours of Service
Monday – Friday: 8 am – 5 pm
Saturday, Sunday: Closed
UM Information Technology Services (ITS) is the central University IT provider that manages the University's administrative and enterprise computing systems, and executes the IT security strategy for the Ann Arbor campus, Michigan Medicine, and the two regional campuses (Flint and Dearborn)
ITS provides several support contact options. If you need immediate help, please contact ITS by phone or live chat during regular service hours.
Hours of Service
Monday – Thursday: 7 am – 7 pm
Friday: 7 am – 6 pm
Saturday: Closed
Sunday: 2 – 7 pm
Hours of Service
Monday and Tuesday: 8 am – 10 pm
Wednesday – Friday: 8 am – 5 pm
Saturday, Sunday: Closed
The following topics cover some of the more common connection issues you might encounter. Click on a topic below to view support resources (links will open in a new window).