Student Tech Support

Common Questions

The following topics cover some of the most common issues that students encounter.

Click on a topic below to access relevant support resources (links will open in a new window).

Guides and Tutorials

The School of Nursing provides students access to a wide variety of online tools to support enhanced education, communication, and collaboration. Click on the menu below to view a full list of tools. Click on a tool to review how-to guides, training resources, and support options for that tool.

Tech Support

ITS provides several ways for students to get support. If you need immediate help, please contact ITS by phone or live chat during regular service hours.

Call ITS:

(734) 764-4357

Hours of Service
Monday – Thursday: 7 am – 7 pm
Friday: 7 am – 6 pm
Saturday: Closed
Sunday: 2 – 7 pm

Hours of Service
Monday and Tuesday: 8 am – 10 pm
Wednesday – Friday: 8 am – 5 pm
Saturday, Sunday: Closed

Tech Support

Tech support is available 24 hours a day, 7 days a week.

Call the support hotline:

(734) 749-9002

Please note that it may take up to a minute for a Support Specialist to be assigned to your request.

Upon submission of your support request, you should receive an automated message that your request has been received. Support Specialists typically respond to email support requests within 2 hours. If you need immediate help, please contact us by phone or live chat.